Free socks with every Full Set • Free shipping to Bergamo and Monaco

ahlunea stamp

Returns, made effortless.

Your peace of mind is our priority. We have refined our return process to be as graceful and transparent as the pieces we curate.

WINDOW

30-Day Policy

COST

Free Returns

TYPE

Seamless Exchange

Bonus Store Credit

Bonus Store Credit

SUPPORT · SIZING

Original Integrity

Items must be unworn, unwashed, and in the exact condition they were received. We appreciate your care in handling the textiles.

Signature Packaging

All tags, including the AHLUNEA security seal, must remain attached and undisturbed. Please include the original dust bag or gift box.

NOT ACCEPTED

  • Items marked as Final Sale or purchased during archival clearing events.
  • Intimate apparel or earrings due to our stringent hygiene and quality standards.
  • Pieces showing signs of perfume, cosmetic marks, or any structural alterations.

The Journey of a Return

01

INITIATE

Visit our Portal with your order number and email to select the pieces you wish to return.
02

PACKAGE

Carefully place items in their original
protective wrap. Seal the AHLUNEA
archival box securely.

03

POST

Affix the pre-paid label provided in your portal and drop off at any authorized collection point.
04

RESOLVE

Once inspected (within 3 days of arrival), your refund or credit will be issued immediately.

Choose your preferred resolution

OPTION
PROCESSING TIME
EXTRA BENEFIT
Original Payment
5-10 Business Days
—
Store Credit
Instant Issue
+10% Bonus Credit for your next discovery
Direct Exchange
Processed within 24h
Priority Shipping

Global Concierge Returns

For our international guests, we offer a dedicated logistics path to ensure your pieces return to our atelier safely, regardless of where they are in the world.

Duty Reimbursement

Guidance on reclaiming
international customs and VAT
duties in your territory.

DHL Express Pick-up

Complimentary courier collection
scheduled at your convenience
from your residence.

ahlunea women’s activewear – softly strong

An Imperfect Discovery ?

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